Terms & Conditions

Returns/Refund Policy

You have the right to return goods purchased from rallytyres.co.nz if they:

  • Are not of acceptable quality
  • Do not match the description given

Acceptable quality

This means goods:

  • Do what they are made to do.
  • Are acceptable in appearance and finish.
  • Are free from minor defects.
  • Are safe and durable.
Process of Returning faulty goods

Secure Online Payments

Secure Credit card processing is provided by PayPal. 

Privacy

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We collect email addresses from enquirers and those requesting to receive email newsletters. We collate this information to:

  • Enable us to respond to enquirers
  • Send newsletters to those who have made a request

No information is shared or sold to any third party company. We will immediately remove you from our database if requested.

Cookies

We only use cookies on our Web site to help us monitor its performance. No personal information about visitors to our Web site is stored.

Dispute Resolution

Customer satisfaction is very important to us and we will endeavour to resolve any issues quickly. In the unlikely event of a dispute, please contact Hamish at hamish@rallytyres.co.nz or on 0276877907.